Employee empowerment, job satisfaction and organizational commitment: An empirical investigation on the relationship
Dr. M Dhanabhakyam, R Rekha
Providing the autonomy to the employees in making managerial decisions within their capacity in day-to-day activities is called as the employee empowerment. Performance of the employee can be assessed with their satisfaction and commitment levels. A higher satisfaction and commitment quotient shall lead an employee to a great height. A satisfied customer turns to a regular customer for service and thereby increases the brand loyalty of the organization. 150 automobile sales and service personals of Coimbatore city are taken as samples. Employee empowerment, Job satisfaction and Organizational Commitment are the variables tested along with the individual profile of the respondents. The results of the study found that there is a significant positive correlation between Employee Empowerment, Job Satisfaction and Organizational Commitment. The regression model proves that Employee Empowerment and Organizational Commitment are the predictors of Job satisfaction.