Vol. 3, Issue 9 (2017)
Quality of working life of nurses in Bangladesh: An empirical study in Dhaka City
Author(s): Kaniz Marium Akter, Subrata Banik, Reshma Pervin Lima
Abstract: The purpose of this study is to investigate the quality of working life of nurses and the prevalent operational problems regarding the issue in Bangladesh. The study will also identify the factors that positively contribute to working life of nurses. A quantitative research design was applied in this study that used 100 semi-structured questionnaires from nurses employed both in public and private hospitals of Bangladesh. The findings indicate that Bangladeshi hospitals already provided the satisfactory working environment to the nurses. But in the issue of quality, working lives of nurses are not treated as healthy as required so far. This study also finds out that working life of nurses are influenced by some of their personal life factors too. A small sample is used, in the study, from the Dhaka City of Bangladesh; therefore, care is required when generalizing the results. This study will facilitate discussion in exploring the area of working life of health care employees in a developing country and form a base for conducting research in future on the impact of quality of working life on service quality of nurses.