International Journal of Commerce and Management Research

International Journal of Commerce and Management Research






ISSN: 2455-1627


International Journal of Commerce and Management Research
International Journal of Commerce and Management Research
Vol. 6, Issue 1 (2020)

A study on quality enhancement in health care with special reference to HK hospital


Jayaram A, Shilpa D

For any business to be fruitful, it needs to give first rate benefits that fulfils the requirements and needs of the client that is of better quality and offices greatness administrations given at HK healing centre. It should meet the wants and needs of the clients. The research was conducted for a sample size of 50. The hypothesis of the study is to know whether there is a perception of customers on facility excellence provided at HK Hospital. We have gone through chi-square test, frequency test, questionnaire method, tables and graphs have been used to validate the data. As per the research the need of the clients are known by giving the nature of administration and office perfection. The outcomes got by the overview are taken to examinations the nature of the different administration and office brilliance gave by the doctor’s facility. A large portion of the clients were happy with the administration gave by the doctors facility and few had the disappointment and gathered important recommendation to frame the disappointed clients. In the process of assessing the recommendation are taken into the thought and it will be executed in the doctor’s facility to enhance their administrations further. The general react from the clients is extremely happy with the nature of administration and office perfection gave by the HK Hospital.
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