International Journal of Commerce and Management Research

International Journal of Commerce and Management Research






ISSN: 2455-1627


International Journal of Commerce and Management Research
International Journal of Commerce and Management Research
Vol. 6, Issue 4 (2020)

An study on impact of competency mapping in creating organisational culture in KPO industries in Shivamogga city


Yeshwant Rao N, R Hiremani Naik

There has been lots of transformation going around the organisations as to transform the companies from best to excellent and in this regard the role of employees are inevitable. In the recent period of time it has been observed that there is lot of issue regarding turnover of employee, work place adoption issue, workforce diversity, stress management which has been a pivotal problem creator for the firm. In this regard the role of competent employee has been ever increasing as the competency level of employees enables the employees to undertake flexibility, emotional intelligence and work load management in their respective tasks. In the recent period the another aspect which the organisation is very worried about is stimulating the culture in the organisation in such a way that it can create organisation growth for the longer period of time. In this paper the researcher is trying to focus on the influence of competencies of individual in upbringing the organisational culture which is necessary for growth and development of organisation. Organisational culture refers to the existing approach of employees towards work in the organisation. Organisational culture is the output of employee’s perceptions towards the jobs. As the perceptions of employees influence the attitude of employees and in the same proportional behaviour towards jobs are influenced. This paper tries to examine the role of competency mapping in creating organisational culture of the firms.
Pages : 44-48 | 224 Views | 89 Downloads
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