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VOL. 4, ISSUE 5 (2018)
Artificial intelligence: The weapon of choice in banks’ fight for survival
Authors
Padmaavathy PA
Abstract
Artificial intelligence is a reality today and it is impacting our lives faster than we can imagine. It is already present everywhere, from Siri in your phone to the Netflix recommendations that you receive on your smart TV. The revolution brought by Artificial intelligence has been the biggest in some time. There is no denying that it has already become a crucial and integral part of our life. In recent years, if Artificial Intelligence has impacted one industry more than any other, it’s the Banking industry. For organizations working in the banking industry, it has become increasingly crucial to keep up with competition, and increase their standing as an innovative company. AI has become something of a buzzword, not just in banking but for many industries. But behind the hype lies the potential for genuine transformation in the way the banking industry-and indeed, the world-functions. And with specialised hardware being equipped with ever-increasing processing power to enable more robust AI systems, as well as vastly improved infrastructure to mine and feed data to such systems for even greater capabilities, the banking industry is now releasing the extent to which machine intelligence can positively redefine how it operates. Of course, several questions remain, such as how exactly banks can co-ordinate AI’s awesome power with the customer’s need for human interaction when needed. Nevertheless, some dramatic changes now loom on the horizon for banking. In conclusion, it is evident that AI is here to stay, and is impacting a large number of industries, Banking is an early adopter of this trend. This trend is likely to grow exponentially in the future. Companies that embrace this trend are likely to be winners over the next 10 years.
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Pages:70-75
How to cite this article:
Padmaavathy PA "Artificial intelligence: The weapon of choice in banks’ fight for survival". International Journal of Commerce and Management Research, Vol 4, Issue 5, 2018, Pages 70-75
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