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VOL. 6, ISSUE 4 (2020)
Supply chain performance measurement systems and their role in managerial control and business performance: A systematic review
Authors
Surinder Kaur
Abstract
Over the past three decades, supply chain performance measurement
systems (SCPMS) have become central to managerial efforts to coordinate,
govern, and align increasingly complex and inter-organizational supply chains.
While prior research has produced a wide array of metrics and frameworks, SCPMS
are predominantly examined as technical instruments for monitoring efficiency,
cost, and service outcomes. This paper argues that such an instrumental
perspective obscures the broader managerial role of SCPMS as control and
governance mechanisms that shape behavior, influence decision-making, and
transmit strategic intent across organizational boundaries. To address this
limitation, the study undertakes a systematic literature review to critically
examine how SCPMS are conceptualized, the types of managerial control mechanisms
embedded within them, and how their relationship with business performance is
theorized in existing research. Drawing on insights from supply chain
management, management control systems, and inter-organizational governance
literatures, the review synthesizes fragmented findings and identifies dominant
control logics, performance dimensions, and theoretical assumptions
underpinning SCPMS research. The analysis reveals persistent conceptual and
methodological gaps, particularly the limited integration of managerial control
theory and the weak analytical linkage between measurement systems and
performance outcomes. By repositioning SCPMS within the management control
systems literature, this paper provides a structured foundation for an
integrative framework that connects performance measurement, managerial
control, and business performance, thereby informing future empirical and
theory-driven research in supply chain management.
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Pages:108-114
How to cite this article:
Surinder Kaur "Supply chain performance measurement systems and their role in managerial control and business performance: A systematic review". International Journal of Commerce and Management Research, Vol 6, Issue 4, 2020, Pages 108-114
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