In
the contemporary digital landscape, the exponential growth of social media
users has spurred the emergence of social media influencer marketing as a
powerful tool for word-of-mouth promotion. Recognizing the potency of
influencers, organizations have harnessed their abilities to foster trustful
relationships between brands and potential customers. This study delves into
the multifaceted realm of influencer marketing, scrutinizing its efficacy in
cultivating trustful connections through creative content to promote products
and services within the Indian market. to fulfill the study's objectives, a
combination of exploratory and conclusive research designs was employed. A
structured questionnaire was developed and utilized to gather responses from 75
participants from Pune region through an online survey, employing convenience
sampling techniques. The findings underscore the significance of attributes
such as passion, domain knowledge, credibility, trust, and a genuine concern
for followers in fostering positive attitudes towards influencers. Furthermore,
the study reveals that influencers play a pivotal role in various stages of the
consumer decision-making process, including the recognition of needs,
information search, and alternative evaluation. They contribute to keeping the
audience updated and enhancing niche knowledge. The content shared by
influencers is perceived as appealing, actively stimulating audiences to make
purchasing decisions, while perceived associated risks remain low.
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