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International Journal of
Commerce and Management Research
ARCHIVES
VOL. 10, ISSUE 1 (2024)
An investigation to determine the effectiveness in promoting products and services through influencer marketing
Authors
Smita Sachin Kharmale
Abstract

In the contemporary digital landscape, the exponential growth of social media users has spurred the emergence of social media influencer marketing as a powerful tool for word-of-mouth promotion. Recognizing the potency of influencers, organizations have harnessed their abilities to foster trustful relationships between brands and potential customers. This study delves into the multifaceted realm of influencer marketing, scrutinizing its efficacy in cultivating trustful connections through creative content to promote products and services within the Indian market. to fulfill the study's objectives, a combination of exploratory and conclusive research designs was employed. A structured questionnaire was developed and utilized to gather responses from 75 participants from Pune region through an online survey, employing convenience sampling techniques. The findings underscore the significance of attributes such as passion, domain knowledge, credibility, trust, and a genuine concern for followers in fostering positive attitudes towards influencers. Furthermore, the study reveals that influencers play a pivotal role in various stages of the consumer decision-making process, including the recognition of needs, information search, and alternative evaluation. They contribute to keeping the audience updated and enhancing niche knowledge. The content shared by influencers is perceived as appealing, actively stimulating audiences to make purchasing decisions, while perceived associated risks remain low.

This study indicates a favorable impact of influencers on consumer perceptions, demonstrating the overall effectiveness of influencer marketing in attracting potential customers and promoting brands. Particularly in the beauty and fashion niche, influencer marketing exhibits a high conversion rate from audience to consumer. As a strategic brand engagement approach, influencer marketing has the potential to significantly boost product sales by selecting the right influencers to convey tailored messages to the target audience through well-designed creative content.
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Pages:85-88
How to cite this article:
Smita Sachin Kharmale "An investigation to determine the effectiveness in promoting products and services through influencer marketing". International Journal of Commerce and Management Research, Vol 10, Issue 1, 2024, Pages 85-88
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