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VOL. 10, ISSUE 4 (2024)
A study of differentiating factor for workplace contentment with happiness
Authors
Ankita Chakravarty
Abstract

Happiness may be defined as the experience of frequent positive affect, infrequent negative affect and an overall sense of satisfaction with life as a whole (Myers & Diener, 1995).

To win customers’ hearts, an organization needs engaged employees who actively transmit their enthusiasm to customers. Satisfying customers is crucial to a business—there is a great deal of evidence for a causal link between happy customers and higher profits. And satisfying employees is a worthwhile aim in itself for many reasons. It is important to engage employees by giving them both reasons and ways to please customers; then acknowledge and reward appropriate behavior.
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Pages:59-64
How to cite this article:
Ankita Chakravarty "A study of differentiating factor for workplace contentment with happiness". International Journal of Commerce and Management Research, Vol 10, Issue 4, 2024, Pages 59-64
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