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International Journal of
Commerce and Management Research
ARCHIVES
VOL. 10, ISSUE 4 (2024)
Study on consumer behaviour towards Indian jewellery
Authors
Sonam Sejwal
Abstract

This study aims to explore the consumer behavior towards Indian jewellery, examining the factors that influence purchasing decisions, attitudes, and preferences among consumers in India. The study employed a qualitative approach, using in-depth interviews with 30 participants from urban and rural areas of India. The findings reveal that Indian consumers are driven by a combination of emotional, social, and cultural factors when purchasing jewellery. The results suggest that cultural heritage, family tradition, and social status play a significant role in shaping consumer behavior.

The study found that 70% of participants reported that they purchase jewellery for special occasions such as weddings, festivals, or birthdays. The majority of respondents (80%) preferred traditional designs, such as intricate workmanship, gemstones, and engravings, indicating a strong affinity for heritage and cultural roots. Additionally, 60% of participants reported that they consider the quality of materials, durability, and craftsmanship when making purchasing decisions.

The results also highlight the significance of word-of-mouth recommendations and social influence in shaping consumer behavior. 50% of respondents reported that they rely on friends and family members for recommendations when buying jewellery, while 30% mentioned that they seek advice from local jewelers or experts.

The study further reveals that 40% of participants reported being influenced by celebrity endorsements and advertising campaigns when purchasing jewellery. However, only 20% mentioned that they are influenced by online reviews or social media.

In conclusion, this study provides insights into the complex dynamics of consumer behavior towards Indian jewellery, highlighting the importance of cultural heritage, social influence, and emotional connections in driving purchasing decisions. The findings suggest that Indian consumers prioritize quality, tradition, and craftsmanship when selecting jewellery, and that word-of-mouth recommendations play a significant role in shaping their choices. The study's implications for marketers and jewelers are twofold: first, to emphasize the importance of cultural heritage and tradition in their marketing strategies; secondly, to leverage word-of-mouth recommendations and social influence through targeted campaigns.
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Pages:32-38
How to cite this article:
Sonam Sejwal "Study on consumer behaviour towards Indian jewellery". International Journal of Commerce and Management Research, Vol 10, Issue 4, 2024, Pages 32-38
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