This study aims to explore the consumer behavior
towards Indian jewellery, examining the factors that influence purchasing
decisions, attitudes, and preferences among consumers in India. The study
employed a qualitative approach, using in-depth interviews with 30 participants
from urban and rural areas of India. The findings reveal that Indian consumers
are driven by a combination of emotional, social, and cultural factors when
purchasing jewellery. The results suggest that cultural heritage, family
tradition, and social status play a significant role in shaping consumer
behavior.
The study found that 70% of participants reported
that they purchase jewellery for special occasions such as weddings, festivals,
or birthdays. The majority of respondents (80%) preferred traditional designs,
such as intricate workmanship, gemstones, and engravings, indicating a strong
affinity for heritage and cultural roots. Additionally, 60% of participants
reported that they consider the quality of materials, durability, and
craftsmanship when making purchasing decisions.
The results also highlight the significance of
word-of-mouth recommendations and social influence in shaping consumer
behavior. 50% of respondents reported that they rely on friends and family
members for recommendations when buying jewellery, while 30% mentioned that
they seek advice from local jewelers or experts.
The study further reveals that 40% of participants
reported being influenced by celebrity endorsements and advertising campaigns
when purchasing jewellery. However, only 20% mentioned that they are influenced
by online reviews or social media.
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