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VOL. 11, ISSUE 11 (2025)
Work-Life balance and job satisfaction among employees of public sector banks: A human resource management perspective
Authors
Dr. Agraj Kumar
Abstract
Work-life balance (WLB) has emerged as a
central concern for employees across sectors, especially in India’s public
sector banks, where workloads, customer expectations, and administrative
constraints have increased significantly in recent decades. This paper explores
the relationship between work-life balance and job satisfaction among employees
of major Indian public sector banks, including the State Bank of India (SBI),
Punjab National Bank (PNB), and Bank of Baroda (BOB). Using a mixed-method
approach, data were collected from 250 employees across urban and semi-urban
branches in Bihar, Maharashtra, and Delhi. The findings indicate that while job
security and stable compensation contribute positively to satisfaction,
challenges like long working hours, limited flexibility, and role overload
hinder employees’ work-life balance. The study underscores the role of human
resource management (HRM) in creating supportive policies, flexible work
schedules, and wellness programs to improve employee well-being and organizational
performance.
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Pages:75-79
How to cite this article:
Dr. Agraj Kumar "Work-Life balance and job satisfaction among employees of public sector banks: A human resource management perspective". International Journal of Commerce and Management Research, Vol 11, Issue 11, 2025, Pages 75-79
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