ARCHIVES
VOL. 11, ISSUE 3 (2025)
Impact of artificial intelligence on financial inclusion: Opportunities and challenges
Authors
Dr. Sharad Kumar Bhatnagar
Abstract
Financial inclusion has well emerged as one of
the critical developmental priority in India, aiming to mainly ensure
equitable access to various affordable financial services for
marginalized as well as the underserved populations.. The past couple of
years have seen the artificial intelligence become a disruptive technology in
the financial industry that provided new means of surmounting the old obstacles
to inclusivity, including the absence of credit history, geographical distance
and high transaction rates. The paper approaches the issue of the impact of the
artificial intelligence on the financial inclusion in India with opportunities
and threats. The analytical methodology used in the paper can be described as a
qualitative-quantitative one as it is aimed at discussing how utilization of
the AI-enhanced tools of alternative credit scoring, online lending service,
chatbots, and fraud detection systems have made more people have access to the
banking and other financial service providers. As shown in the study, the
accessibility, effectiveness, and customization of financial services and
services, especially by low-income and rural citizens, has significantly
improved using artificial intelligence. Once more, though, the disadvantage of
the holistic effects still lingers in data privacy quandary, the partiality of
the algorithms, the dilemma of the digital literacy, and regulatory
preparedness. The researchers find out that AI could become an efficient
contributor to the Indian population becoming financially empowered in case the
legal regulations, ethical issues, and equal digital infrastructure are
protected accordingly.
Download
Pages:78-80
How to cite this article:
Dr. Sharad Kumar Bhatnagar "Impact of artificial intelligence on financial inclusion: Opportunities and challenges". International Journal of Commerce and Management Research, Vol 11, Issue 3, 2025, Pages 78-80
Download Author Certificate
Please enter the email address corresponding to this article submission to download your certificate.