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VOL. 11, ISSUE 7 (2025)
Impact of remote working on employee productivity and work-life balance in Indian IT companies
Authors
Richa Tripathi, Dr. Charu Goyal
Abstract
The shift towards remote work, hastened by the
COVID-19 pandemic, has drastically altered workplace
dynamics across industries, most notably India's thriving Information
Technology (IT) sector. This research examines the influence of remote working
on two of the most important pillars of the employee experience: work-life balance
and productivity. Since Indian IT firms have been pioneers in implementing
digital tools and flexible working policies, this study tries to assess remote
work effectiveness and challenges by conducting an exhaustive analysis.
Applying a mixed-methods research approach, 150 IT employees working in top
Indian tech cities—Bangalore, Hyderabad, and Pune—were surveyed through
structured questionnaires and semi-structured interviews. Quantitative findings
indicate a favorable trend towards employee productivity, as 72% of the
respondents indicate improved performance as a consequence of flexible working
hours and minimized commuting time. Qualitative information, however, presents
a different picture when it comes to work-life balance. Around 58% of the employees
indicated that it was hard for them to separate professional and personal life,
resulting in raised stress levels, extended working hours, and possible
burnout. The research also identifies population differences in experience,
where female workers and those with care-giving duties found it more difficult
to preserve work-life balance. Managerial orientation, technical support
availability, and organizational culture were identified as key mediators in
determining worker satisfaction within a remote arrangement. The paper
concludes with strategic suggestions, such as structured flexibility, mental
health programs, and hybrid work arrangements, with the goal of maximizing
remote work's long-term sustainability. This research is a contribution to the
current discussion on remote working by providing actionable insights for
India's HR practitioners and IT leaders.
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Pages:86-92
How to cite this article:
Richa Tripathi, Dr. Charu Goyal "Impact of remote working on employee productivity and work-life balance in Indian IT companies". International Journal of Commerce and Management Research, Vol 11, Issue 7, 2025, Pages 86-92
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