ARCHIVES
VOL. 12, ISSUE 1 (2026)
Improving the performance of civil servants in the Community and Village Empowerment Agency through leadership, motivation, and digitalization
Authors
Zulaichah Dewi Agung, Mokhamad Natsir, Umu Khouroh
Abstract
This study aims to analyze the influence of
leadership, work motivation, and the digital era on the performance of the
State Civil Apparatus (ASN) in the Community and Village Empowerment Office of
Ponorogo Regency. The background of this study stems from the importance of the
role of ASN in ensuring that public services and community empowerment run
optimally, thus requiring a study of the factors that can improve their
performance. This study uses a quantitative method with an explanatory
approach, involving 41 respondents through a census technique. The research
instrument is a questionnaire that has been tested for validity and
reliability, while data analysis is performed using multiple linear regression
through SPSS. The results show that leadership, work motivation, and the
digital era have a significant simultaneous effect on civil servant
performance. Partially, these three variables are also proven to have a
significant effect. Of the three variables tested, leadership has the most
dominant influence on performance. These findings confirm that good leadership
quality, high work motivation, and effective use of digital facilities and
technology can be important supporting factors in improving civil servant
performance. This study contributes to the development of human resource
management science, particularly in relation to how government organizations
can improve the performance of their employees by strengthening aspects of
leadership, motivation, and adaptation to digitalization.
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Pages:44-50
How to cite this article:
Zulaichah Dewi Agung, Mokhamad Natsir, Umu Khouroh "Improving the performance of civil servants in the Community and Village Empowerment Agency through leadership, motivation, and digitalization". International Journal of Commerce and Management Research, Vol 12, Issue 1, 2026, Pages 44-50
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