International Journal of Commerce and Management Research

Authors
Jitender

Abstract
The advent of Information Technology and the comfort use of IT Tools have dramatically touched the every aspect of our life. There left no space of public and private mutual dealing where smart IT apps are not playing their part. This paper aims to know thoroughly the impacts of Information Technology on the banking services and to analyze whether the user of banking services is satisfied with the aspects upon various process and procedures of banking industry which have adopted a speedy mechanism in making banking more a friendly, hassle free and cooperative companion. The paper also drives through the left over an aspect that requires a great deal of IT handling. However, the benefits of technology in banking have become even more apparent in recent years, as phone, online and mobile banking has revolutionized the way we take care of our finances. It is consequent of the introduction of IT into banking, the shorter queue in banks.