Total qualityrnmanagement implementation and its impact on organizational performance inrneffort manufacturing industries case study Ethiopia – Tigray state
Gebremedhn Mezgebe Kidane, Prof. Dr. R. Satya Raju
First and foremost this study has focused on the implementation of Total Quality Management and its impact on the organizational performance of manufacturing industries particularly the so called EFFORT (Endowment Fund for the Rehabilitation of Tigray state). The population for study covers only manufacturing companies in the Tigray state which are located in the northern part of the country. The industries selected for the purpose of this study are from those listed in the Information Centre for Ethiopian ministry of Trade and Industry, manufacturing firms in Ethiopia. A combination of both primary and secondary data were collected and incorporated for examining the relationship between Total Quality Management and Organizational Performance.