Awareness of consumer right: Ä study of business and service class in Tamil Nadu
The business and service class operations in India especially life insurance are in the phase of getting more structured and increasingly more complex. With this the expectations from the professionals have also increased. The financial statements and audit reports of the insurance companies are also required to be strictly in accordance with the Insurance Regulatory and Development Authority Act, 1999 (IRDA). Concerted efforts are required to increase the coverage and penetration level through a wide range of actions in the areas of strategic business planning, product innovation, management accountability, efficiency in investment management, technology management, human resource management, service quality management, improvement in disclosures and corporate governance. The current article discusses the awareness of consumer right.