Factors affecting ERP (Enterprise resource planning) package application for Indian power Discoms & post implementation performance analysis
Tapas Bhattacharya, Dr. P Chellasamy
Power Sector being a crucial framework of any successful economy, hence needs to be an efficient ingredient. Thus a special attention is laid by the government of India on the electricity distribution industry to improve their operational and business competence in recent RAPDRP (Regulated Accelerated Power Development and Reforms Programme) plan of govt of India thrust has given to modernisation of Electricity Distribution System ERP (Enterprise Resource Planning) system implementation is one of them, which act as a most important enablers in providing an environment for integration of utility applications. ERP implementation Project success depends on meeting the some factors which is commonly known as CSF (Critical Success Factor). Some of such factors are common in nature whatever the Business Domain is but some factors are definitely Industry Specific and Country specific. The current research study is based on seeking such Industry Specific i.e. Power Discom (Power Distribution Business) specific success factors of ERP implementation in Indian Scenario & also for understanding the Post implementation Financial Success measurement. An opinion survey was conducted among the employees of Indian Utlities for their valued response on such identified CSF’s. A statistical tool also used for identifying the most Critical ones for ERP implementation Further Study may be conducted on application of such critical success factors and their outcome.
Tapas Bhattacharya, Dr. P Chellasamy. Factors affecting ERP (Enterprise resource planning) package application for Indian power Discoms & post implementation performance analysis. International Journal of Commerce and Management Research, Volume 3, Issue 5, 2017, Pages 54-62