Digital banking is the mode of providing innovative services in all spheres of customer service. It is a win-win situation for both the service providers and clients. Digital banking experience is a series of interactions a customer has on his/her digital device. Advanced technological innovations in the banking sector are changing the process of traditional banking as we are experiencing today. Banks are now moving towards cashless, chequeless and branchless banking. Internet banking, mobile (smart phone) banking, ATM services, IMPS, UPI, mobile wallets, virtual cards, NFC enabled cards, QR code, biometric transfers, block chain technology, wearable banking technology are the major components of digital banking.