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VOL. 9, ISSUE 2 (2023)
Perception of consumers towards the adoption and diffusion of e-wallets: An empirical study with special reference to Delhi- NCR
Authors
Sandeep Kumar, Ashutosh Kumar Jha
Abstract
The term "e-wallet" stands for electronic wallet. It is an emerging term in the context of digital transactions or digital payments. It is becoming a new trend in online payment system. Now a days, with just one app, consumer can use all the methods of payments available to them based on where their money is kept (in mobile or card). Paytm, free charge, Mobi Kwik, ola, Uber, book my show etc. are some of the examples of e-wallets. Since the adoption of e -wallets is increasing day by day, this study will study the applicability of the variables of the Technology Acceptance Model on the adoption of mobile wallets. This study will give an insight about mobile wallets payment gateway services in the current economic environment on account of the growing need of mobile payment transactions. The study also focuses on whether e-wallets made people to spend more on food, entertainment, and travel. The study will also focus on the awareness of mobile wallets and its use and will throw light on the consumer adoption with regard to the mobile wallets using technology acceptance model.
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Pages:65-68
How to cite this article:
Sandeep Kumar, Ashutosh Kumar Jha "Perception of consumers towards the adoption and diffusion of e-wallets: An empirical study with special reference to Delhi- NCR". International Journal of Commerce and Management Research, Vol 9, Issue 2, 2023, Pages 65-68
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