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VOL. 9, ISSUE 6 (2023)
A Study of customer satisfaction towards online ticket booking with special reference to Coimbatore city
Authors
Sathya Shree, R Brita Molen
Abstract
Online ticket booking system simplifies the ticket booking process
enhancing user convenience and event management user can quickly access and
reserve tickets for their preferred events it. People consider price and mobile
compatibility as the most important factors for ticket booking, a total of 150
respondents were taken and data was collected though a questionnaire, various
statistical tools were applied to arrive at the result. Thus, this paper outlines
the different age groups of online ticket bookings users and their purchasing.
This finding may be used by marketers to design marketing strategies for
customer satisfaction.
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Pages:7-9
How to cite this article:
Sathya Shree, R Brita Molen "A Study of customer satisfaction towards online ticket booking with special reference to Coimbatore city". International Journal of Commerce and Management Research, Vol 9, Issue 6, 2023, Pages 7-9
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