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VOL. 11, ISSUE 8 (2025)
The impact of leadership style on employee retention in State Bank of India
Authors
Sweta, Dr. BS Mishra
Abstract
Employee retention is a crucial aspect for the success of any
organization, as it directly affects its performance and growth. In recent
years, there has been an increasing focus on the role of leadership style in
retaining employees. This abstract aims to examine the impact of leadership
style on employee retention in State Bank of India (SBI), one of the largest
public sector banks in India. SBI follows a highly hierarchical organizational
structure with a strict power distance between managers and subordinates. The
traditional authoritarian leadership style was prevalent in SBI for many years,
which often led to high turnover rates among employees due to low job
satisfaction and lack of recognition. However, with changing times and shifting
workplace dynamics, there has been an emphasis on adopting a more participative
and inclusive style of leadership. The study conducted used mixed methods
approach including qualitative interviews from senior management executives and
surveys from employees at different levels within SBI. The findings show that
there is a significant correlation between transformational-transactional
leadership styles adopted by managers at all levels and employee retention rate
in SBI.
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Pages:193-196
How to cite this article:
Sweta, Dr. BS Mishra "The impact of leadership style on employee retention in State Bank of India". International Journal of Commerce and Management Research, Vol 11, Issue 8, 2025, Pages 193-196
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