In recent years, online shopping has become very common due to convenience, time-saving, and easy access to products. Customers can compare prices, view product details, and order items from their homes. Meesho is one of the fastest-growing online shopping platforms in India. It allows users to buy a wide variety of products such as clothing, accessories, home items, and more at affordable prices. Customer mind-set plays an important role in the success of any online platform. Factors such as product quality, price, delivery speed, and customer service are influence customer satisfaction. This study focuses on analyzing customer mind-set towards Meesho online platform. It helps to understand customer preferences, problems, and overall experience with the platform.