Artificial
Intelligence (AI) has transformed digital marketing by enabling businesses to deliver
personalized customer experiences, automate marketing activities and improve decision-making
through data analytics. This study examines the impact of AI on digital
marketing strategies by analyzing consumer awareness, acceptance and
perceptions regarding AI-powered marketing tools. Primary data were collected
from college students using a structured questionnaire, and percentage analysis
was used to interpret the responses. The findings indicate that AI positively
influences customer engagement, personalized recommendations, targeted
advertising and marketing efficiency. Respondents also recognized the growing
importance of chatbots, predictive analytics and Generative AI in modern
digital marketing. However, concerns regarding data privacy, transparency and
ethical use of AI continue to influence customer trust. The study concludes
that AI has become an essential component of digital marketing strategies and
recommends responsible AI adoption to achieve sustainable business growth and
improved customer satisfaction.
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